Inbound Automation

Custom software solutions to automate your customer service.

Imagine an automated service that allows customers to…
  • Make payments
  • Look up account information
  • Confirm or cancel appointments
  • Check order status
  • Listen to recorded information
  • And more…
Now imagine how an automated service like this will…
  • Increase efficiency
  • Free up staff time
  • Lower costs
  • Make you appear more professional
30+ years of automating customer interactions

SimplaIVR continue to provide innovative and cost effective solutions for the growing portfolio of Jetpay customers. They are flexible and adaptive to create IVR modules which are easily and quickly placed in service. These types of innovative features allows JetPay to scale clients and shorten time to market, while providing a high quality interactive service for payments. SimplaIVR is a true partner and performs at the highest level in a competitive and quickly growing market, and carries the highest recommendation from JetPay.

– Chris Battel, Prisent, Government Services JetPay, Inc.

You may be wondering…

How does simpleIVR give callers information?

We will work with you and your technology partners to find the best way to interface with your information to ensure accuracy, efficiency, and confidentiality.

Do I have to change my current phone setup?

No. We will work within the parameters of your current setup. However, we will consult with you about your current setup and make recommendations.

How much does it cost?

The service will be built to meet your
needs, so costs are dependent on what
you need and how complex the
automation needs to be. We will work
with you to provide a cost-effective
software solution.

Curious about simplaIVR?
Why not take a few minutes to see if there is a solution that makes sense for you?
Let’s have a quick call to find out.
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